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Support Services
Waterloo Manufacturing Software technical
consultants and consulting partners provide a number of pre-sale
and post-sale support services for TACTIC.
The services are meant to both help you asses the technology and to get
ever-increasing value from its use.
Pre-sale support services help you assess
the benefits and risks of advanced planning and scheduling technology
before purchase. They include:
- Seminars -
to introduce management teams to the concepts of advanced planning and
scheduling technology
- Workshops
- to show management teams the use and benefits of advanced planning
and scheduling using their specific data and business problems
Post-sale support services help ensure your
continuing value from TACTIC after purchase. They include:
- Enhancements
- to upgrade the software to include new and expanded features
- Training
- to provide hands-on training for new and experienced users
- Hotline
- to provide immediate consultation for features, application, and implementation
questions
- Remote support
- to remotely demonstrate the use of features to answer features and
application questions
- On-site assistance
- to provide consultation services to implement and expand the use of
TACTIC
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